FAQ - Answers to the most frequently asked questions

Excursions, activities and tours

On each excursion page you will find a current calendar with availability. Simply click on the desired date, the prices for the different types of people (adults, children, etc.) will then appear. Select the number of people there. Finally click on “Book now” and you will be redirected to the checkout.

On our checkout page you can choose different payment methods, either by credit card or PayPal.

Yes, unless otherwise stated, excursions can be canceled up to 24 hours in advance. For exclusive excursions, other conditions apply, which you read here can.

You can cancel by email: info@excursions-lamallorca, by phone, SMS or WhatsApp 0034632166736.

We need 48 hours for refunds. If you pay with PayPal or credit card, it can still take up to 14 days for the credit to be credited to your account, unfortunately we have no influence on this.

Vouchers purchased on our homepage are valid for 2 years from the date of purchase.